---
title: "Contact"
description: "Call, email or message the Lightning IP team in Albury Wodonga. Local support for internet, mobile and phone services, plus quick answers to common questions."
url: "https://dev.www.lightningip.com.au/contact"
canonical: "https://dev.www.lightningip.com.au/contact"
updated: "2026-10-01"
---

# Contact

Call, email or message the Lightning IP team in Albury Wodonga. Local support for internet, mobile and phone services, plus quick answers to common questions.

## Real people, real help. Right when you need it.

When something goes wrong with your internet, you shouldn't have to fight a robot. Our local team is ready to help — call, chat, or find answers instantly.

- **Call us** — Speak directly with a Lightning IP support specialist.
- **Live chat** — Chat with our team online for quick answers.
- **Help Centre** — Answers to common questions about plans, billing, and setup.
- **Send us a message** — Send us a message and we'll get back to you.

- [Check network status](https://dev.www.lightningip.com.au/outages)

## Discover answers to common enquiries

Check out the answers to some of our frequently asked questions below.

- **[Moving home](https://dev.www.lightningip.com.au/help/moving-home)** — Transfer your service to your new address.
- **[No Internet](https://dev.www.lightningip.com.au/help/internet/no-internet-connection-troubleshooting)** — Troubleshoot connection problems.
- **[Check outages](https://dev.www.lightningip.com.au/outages)** — See if there's a network issue in your area.
- **[Getting started](https://dev.www.lightningip.com.au/help/internet/setting-up-your-modem-router-first-time)** — Set up your modem or router.
- **[Speed test](https://dev.www.lightningip.com.au/help/internet/run-an-accurate-speed-test)** — Check your internet performance.
- **[Billing and account](https://dev.www.lightningip.com.au/help/billing)** — Manage payments and account details.

- [Visit Help Centre and FAQ](https://dev.www.lightningip.com.au/help)