---
title: "How to order a new nbn internet plan with Lightning IP"
description: "A step-by-step guide to ordering a new nbn plan with Lightning IP, from checking your address to choosing a plan and what happens next."
url: "https://dev.www.lightningip.com.au/help/internet/how-to-order-nbn-plan"
canonical: "https://dev.www.lightningip.com.au/help/internet/how-to-order-nbn-plan"
updated: "2026-10-04"
---

# How to order a new nbn internet plan with Lightning IP

A step-by-step guide to ordering a new nbn plan with Lightning IP, from checking your address to choosing a plan and what happens next.

Getting a new nbn service with Lightning IP starts with checking your address, then choosing a plan that suits your connection type and how you use the internet.

1. **Check your address** - Use our address checker to confirm your nbn technology type and see the plans available to you.
2. **Choose your plan** - Pick a speed that suits your household or business. All our nbn plans are month-to-month with no lock-in contract, $0 set-up fees and a free standard connection.
3. **Choose your modem** - Use a compatible modem you already have, or order a pre-configured modem from us.
4. **Provide your details** - Complete identity verification and, if you're keeping an existing phone number, your porting details.
5. **Confirm your connection date** - We'll tell you whether a technician appointment is needed and, if so, help you book a time.

If your address already has an active nbn connection, switching to us is usually quick - often the same day - since no new equipment needs to be installed.