---
title: "Sky Muster satellite"
description: "nbn Sky Muster satellite internet for remote properties beyond fixed-line and Fixed Wireless coverage, with no lock-in contracts and support from a local team."
url: "https://dev.www.lightningip.com.au/services/internet/satellite"
canonical: "https://dev.www.lightningip.com.au/services/internet/satellite"
---

# Sky Muster satellite

nbn Sky Muster satellite internet for remote properties beyond fixed-line and Fixed Wireless coverage, with no lock-in contracts and support from a local team.

## Connecting remote properties to the world

nbn™ Sky Muster satellite internet reaches hard-to-reach places across Australia, for properties that can't be serviced by terrestrial networks.

- No lock-in contract
- $0 set-up fees
- Local support team

- [Check my address](https://dev.www.lightningip.com.au/services/internet/satellite#address-checker)
- [Compare plans](https://dev.www.lightningip.com.au/services/internet/satellite#plans)

## What is Sky Muster?

Sky Muster serves homes and businesses too remote for any other nbn™ technology, using dedicated satellites to beam broadband to a dish installed at your property. It's the only nbn option in many rural and remote areas.

A satellite dish is professionally installed with a clear view of the sky and connected to an NTD and modem inside. Because signals travel to space and back, satellite has higher latency than other technologies, and a Fair Use Policy keeps the service usable for everyone sharing the satellite.

## Choose your Sky Muster plan

No lock-in contracts and $0 set-up fees on every plan.

| Plan | Price (per month) | Download | Upload | Typical evening speed | Best for | Includes | Order | CIS |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| **Satellite Basic** | $75/month | — | — | — | — | No lock-in contracts; $0 set-up fees | [Get started](https://dev.www.lightningip.com.au/order?add=internet&plan=satellite-basic) | — |
| **Satellite Standard** | $90/month | — | — | — | — | No lock-in contracts; $0 set-up fees | [Get started](https://dev.www.lightningip.com.au/order?add=internet&plan=satellite-standard) | — |
| **Satellite Premium** | $100/month | — | — | — | — | No lock-in contracts; $0 set-up fees | [Get started](https://dev.www.lightningip.com.au/order?add=internet&plan=satellite-premium) | — |

Please check our Critical Information Summaries for more information. [Learn more](https://dev.www.lightningip.com.au/terms-and-policies)

- [Get started](https://dev.www.lightningip.com.au/services/internet/satellite#address-checker)

## Choose your hardware

Pre-configured devices that work straight out of the box. Already have an nbn™-compatible modem? BYO and skip this step.

| Device | Brand | Price | Stock status | Notes | Link |
| --- | --- | --- | --- | --- | --- |
| [TP-Link Mercusys Halo H25BE](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h25be) | TP-Link | $514 | In stock | Whole-home Wi‑Fi 7 mesh system | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H25BE](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h25be) | TP-Link | $360 | In stock | Whole-home Wi-Fi 7 for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H27BE](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h27be) | TP-Link | $411 | In stock | Whole home Wi-Fi 7 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H37BE](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h37be-nwms-haloh37be-2) | TP-Link | $669 | In stock | Whole-home Wi-Fi 7 for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link MERCUSYS Halo H37BE](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h37be) | TP-Link | $927 | In stock | Whole-home Wi-Fi 7 for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H80X](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h80x) | TP-Link | $289 | In stock | Whole-home Wi-Fi 6 for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H80X](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h80x) | TP-Link | $411 | In stock | Whole home mesh Wi‑Fi 6 for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H85X](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h85x-nwms-haloh85x-2) | TP-Link | $289 | In stock | Whole home mesh Wi‑Fi 6 for steady coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys Halo H85X](https://dev.www.lightningip.com.au/hardware/mercusys-halo-h85x) | TP-Link | $411 | In stock | Whole home Wi‑Fi 6 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys MR25BE](https://dev.www.lightningip.com.au/hardware/mercusys-mr25be) | TP-Link | $189 | In stock | Reliable whole-home Wi-Fi for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys MR37BE](https://dev.www.lightningip.com.au/hardware/mercusys-mr37be) | TP-Link | $339 | In stock | BE6500 Wi-Fi 7 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys MR47BE](https://dev.www.lightningip.com.au/hardware/mercusys-mr47be) | TP-Link | $411 | In stock | BE9300 tri-band Wi‑Fi 7 router | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys MR60X](https://dev.www.lightningip.com.au/hardware/mercusys-mr60x) | TP-Link | $89 | Backorder — due 11 Nov | On backorder — expected back in stock around 11 Nov. We'll confirm a dispatch date. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link MERCUSYS MR80X](https://dev.www.lightningip.com.au/hardware/mercusys-mr80x) | TP-Link | $129 | In stock | AX3000 Wi-Fi 6 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Mercusys MR85X](https://dev.www.lightningip.com.au/hardware/mercusys-mr85x) | TP-Link | $149 | In stock | Wi-Fi 6 router for faster home coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer A6](https://dev.www.lightningip.com.au/hardware/tp-link-archer-a6) | TP-Link | $89 | In stock | Reliable AC1200 Wi-Fi for everyday homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AX1800](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ax1800) | TP-Link | $149 | In stock | Wi-Fi 6 router for smooth home coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AX55](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ax55) | TP-Link | $169 | In stock | Wi-Fi 6 router for smoother home internet | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AX55 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ax55-pro) | TP-Link | $189 | In stock | AX3000 Wi-Fi 6 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AX72](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ax72) | TP-Link | $259 | In stock | Wi-Fi 6 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AX72 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ax72-pro) | TP-Link | $279 | In stock | AX5400 Wi-Fi 6 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer AXE75](https://dev.www.lightningip.com.au/hardware/tp-link-archer-axe75) | TP-Link | $319 | In stock | Tri-band Wi‑Fi 6E router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer BE220](https://dev.www.lightningip.com.au/hardware/tp-link-archer-be220) | TP-Link | $229 | In stock | Wi-Fi 7 for a steadier home connection | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer BE3600](https://dev.www.lightningip.com.au/hardware/tp-link-archer-be3600) | TP-Link | $259 | Backorder — due 27 Oct | On backorder — expected back in stock around 27 Oct. We'll confirm a dispatch date. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer BE450](https://dev.www.lightningip.com.au/hardware/tp-link-archer-be450) | TP-Link | $419 | In stock | Wi-Fi 7 router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer BE550 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-archer-be550-pro) | TP-Link | $619 | Backorder — due 11 Nov | On backorder — expected back in stock around 11 Nov. We'll confirm a dispatch date. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer BE805](https://dev.www.lightningip.com.au/hardware/tp-link-archer-be805) | TP-Link | $927 | In stock | BE19000 tri-band Wi-Fi 7 router | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer GE400](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ge400) | TP-Link | $462 | In stock | Wi-Fi 7 gaming router for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer GE800](https://dev.www.lightningip.com.au/hardware/tp-link-archer-ge800) | TP-Link | $1,237 | In stock | Wi-Fi 7 gaming router for fast, steady homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer GXE75](https://dev.www.lightningip.com.au/hardware/tp-link-archer-gxe75) | TP-Link | $259 | Discontinued | No longer available to order. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer MX700](https://dev.www.lightningip.com.au/hardware/tp-link-archer-mx700) | TP-Link | $309 | In stock | 4G+ Wi‑Fi 6 router for flexible internet | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Archer VX1800v](https://dev.www.lightningip.com.au/hardware/tp-link-archer-vx1800v) | TP-Link | $259 | In stock | Wi-Fi 6 modem router for fast home internet | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE22](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be22-nwtl-decobe22-2) | TP-Link | $431 | In stock | Whole home Wi‑Fi 7 mesh for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE22](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be22) | TP-Link | $259 | In stock | Whole-home Wi-Fi 7 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE22](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be22) | TP-Link | $599 | In stock | Whole-home Wi-Fi 7 for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE25-Outdoor](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be25-outdoor) | TP-Link | $360 | In stock | Outdoor Wi-Fi 7 mesh for homes and yards | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE65-PoE](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be65-poe) | TP-Link | $1,546 | In stock | Whole-home mesh Wi-Fi 7 for modern homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE68](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be68) | TP-Link | $1,339 | Discontinued | No longer available to order. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE85](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be85) | TP-Link | $2,929 | In stock | Whole-home Wi-Fi 7 for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco BE85](https://dev.www.lightningip.com.au/hardware/tp-link-deco-be85) | TP-Link | $1,049 | In stock | Whole-home Wi-Fi 7 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco E4](https://dev.www.lightningip.com.au/hardware/tp-link-deco-e4) | TP-Link | $129 | In stock | Whole-home mesh Wi-Fi for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco M4](https://dev.www.lightningip.com.au/hardware/tp-link-deco-m4) | TP-Link | $109 | In stock | Whole-home mesh Wi-Fi for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco M4](https://dev.www.lightningip.com.au/hardware/tp-link-deco-m4) | TP-Link | $189 | In stock | Whole home mesh Wi-Fi for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X1500](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x1500) | TP-Link | $159 | In stock | Whole home Wi-Fi 6 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X1500](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x1500-nwtl-decox1500-3) | TP-Link | $411 | In stock | Whole home Wi‑Fi 6 mesh for busy households | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-DSL](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-dsl-nwtl-decox50-dsl-3) | TP-Link | $545 | In stock | Whole-home mesh Wi‑Fi for VDSL homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-DSL](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-dsl) | TP-Link | $309 | In stock | VDSL mesh Wi-Fi 6 for the whole home | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-Outdoor](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-outdoor) | TP-Link | $289 | In stock | Outdoor mesh Wi-Fi 6 for wider coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-PoE](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-poe) | TP-Link | $669 | In stock | Whole home Wi-Fi 6 mesh with PoE | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-PoE](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-poe-nwtl-decox50-poe-2) | TP-Link | $462 | In stock | Whole-home Wi-Fi 6 mesh with PoE | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X50-PoE](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-poe-nwtl-decox50-poe-1) | TP-Link | $259 | In stock | Mesh Wi‑Fi 6 with flexible PoE power | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X55](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x55-nwtl-decox55-1) | TP-Link | $209 | In stock | Whole-home Wi‑Fi 6 mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco X55](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x55) | TP-Link | $514 | Backorder — due 26 Oct | On backorder — expected back in stock around 26 Oct. We'll confirm a dispatch date. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco XE75](https://dev.www.lightningip.com.au/hardware/tp-link-deco-xe75) | TP-Link | $545 | In stock | Mesh Wi‑Fi 6E for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco XE75](https://dev.www.lightningip.com.au/hardware/tp-link-deco-xe75) | TP-Link | $720 | In stock | Tri-band mesh Wi-Fi 6E for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco XE75 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-deco-xe75-pro) | TP-Link | $772 | In stock | Whole-home Wi-Fi 6E mesh for busy homes | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco XE75 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-deco-xe75-pro-nwtl-decoxe75pro-1) | TP-Link | $309 | In stock | Whole-home Wi-Fi 6E for steady coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link Deco XE75 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-deco-xe75-pro-nwtl-decoxe75pro-2) | TP-Link | $565 | In stock | Tri-band mesh Wi-Fi 6E for whole-home coverage | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link DR3220v-4G](https://dev.www.lightningip.com.au/hardware/tp-link-dr3220v-4g) | TP-Link | $399 | In stock | Rackmount DSL gateway for steady business links | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link DR3650v](https://dev.www.lightningip.com.au/hardware/tp-link-dr3650v) | TP-Link | $289 | In stock | Business DSL gateway with Wi‑Fi 6 | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link DR3650v-4G](https://dev.www.lightningip.com.au/hardware/tp-link-dr3650v-4g) | TP-Link | $411 | In stock | Business DSL gateway with 4G backup | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link TL-WR1512X](https://dev.www.lightningip.com.au/hardware/tp-link-tl-wr1512x) | TP-Link | $153 | Backorder — due 26 Oct | On backorder — expected back in stock around 26 Oct. We'll confirm a dispatch date. | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link TL-WR3002X](https://dev.www.lightningip.com.au/hardware/tp-link-tl-wr3002x) | TP-Link | $189 | In stock | Portable Wi-Fi 6 travel router for easy sharing | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link TL-WR3602BE](https://dev.www.lightningip.com.au/hardware/tp-link-tl-wr3602be) | TP-Link | $259 | In stock | Portable Wi-Fi 7 router for travel | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [TP-Link TL-WR802N](https://dev.www.lightningip.com.au/hardware/tp-link-tl-wr802n) | TP-Link | $49 | In stock | Pocket-size travel router for simple sharing | [Contact sales](https://dev.www.lightningip.com.au/contact) |
| [NetComm NF20MESH](https://dev.www.lightningip.com.au/hardware/netcomm-nf20mesh) | NetComm | $199 | In stock | or $10/mo | [Add to order](https://dev.www.lightningip.com.au/order?device=netcomm-nf20mesh) |
| [TP-Link Deco X50 (3-pack)](https://dev.www.lightningip.com.au/hardware/tp-link-deco-x50-3-pack) | TP-Link | $399 | In stock | one-off | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-deco-x50-3-pack) |
| [Eero 6+](https://dev.www.lightningip.com.au/hardware/eero-6-plus) | Eero | $329 | Only a few left in this batch | Low stock — order soon to avoid a wait. one-off | [Add to order](https://dev.www.lightningip.com.au/order?device=eero-6-plus) |
| [TP-Link VX420-G2h](https://dev.www.lightningip.com.au/hardware/tp-link-vx420-g2h) | TP-Link | $299 | Backorder | On backorder — we'll confirm a dispatch date once stock arrives. one-off | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-vx420-g2h) |
| [TP-Link VX230v](https://dev.www.lightningip.com.au/hardware/tp-link-vx230v) | TP-Link | $189 | In stock | one-off | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-vx230v) |
| [TP-Link HX510](https://dev.www.lightningip.com.au/hardware/tp-link-hx510) | TP-Link | $249 | Low stock | Low stock — order soon to avoid a wait. per 2-pack | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-hx510) |
| [TP-Link HX716 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-hx716-pro) | TP-Link | $449 | Made to order | Made to order — usually ships within 10 business days. per 2-pack | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-hx716-pro) |
| [TP-Link HB210 Pro](https://dev.www.lightningip.com.au/hardware/tp-link-hb210-pro) | TP-Link | $379 | Backorder | On backorder — usually ships within 14 business days. We'll confirm a dispatch date. one-off | [Add to order](https://dev.www.lightningip.com.au/order?device=tp-link-hb210-pro) |

## Trusted by the communities we serve

> After years with the big providers, switching to Lightning IP was night and day. When I had a connection issue during a work day, I spoke to a real person within two minutes. They fixed it and followed up the next day. That kind of service does not exist with the big companies.
>
> — Michael Turner, Work-from-home professional, Wodonga

> We rely on a stable connection for everything - video calls, cloud software, card payments. Lightning IP has never let us down. The speeds are consistent and the support team actually knows what they are talking about.
>
> — Sarah Nguyen, Small business owner, Albury

> Three kids, two adults, all streaming and gaming at once - and the connection holds up every time. Setting it up was easy and the modem arrived pre-configured. Genuinely the smoothest internet experience we have had.
>
> — David Hughes, Family household, Wangaratta

## Frequently asked questions

### Who can get Sky Muster satellite?

Sky Muster serves homes and businesses too remote for any other nbn™ technology. If your address can also get Fixed Wireless, that will usually give you a better experience than satellite, and we'll let you know when you check your address.

### How does fair use work on satellite?

Satellite capacity is more limited than other nbn™ technologies, so Sky Muster plans come with a Fair Use Policy to keep the service usable for everyone sharing the satellite. If your usage is unusually high compared to other users on the same beam, your speed may be temporarily managed during busy periods. Scheduling large downloads for off-peak hours helps you get the most out of your plan.

### Why does satellite feel slower for video calls and gaming?

Satellite has noticeably higher latency than other nbn™ technologies because signals travel to space and back. It's well suited to browsing, email and streaming, but real-time activities like video calls and online gaming can feel less responsive.

### What is the minimum term?

There is no minimum term. All of our plans are month-to-month, so you are never locked in. You can upgrade, downgrade, suspend, or cancel your service at any time without penalty fees.

### Are there any additional charges?

Depending on the service ordered, there may be additional up-front charges, which are set out in our [terms and policies](/terms-and-policies). These can include phone line activation, copper line installation, lead-in or additional cabling, equipment, missed appointment fees and complex on-site work.

nbn Co may also charge a one-off new development fee for deploying network infrastructure to new premises.