--- title: "Enterprise and government" description: "Dedicated Enterprise Fibre, contracted service levels and multi-site Hosted Voice for councils, government departments, utilities and large enterprises." url: "https://dev.www.lightningip.com.au/solutions/enterprise-and-government" canonical: "https://dev.www.lightningip.com.au/solutions/enterprise-and-government" --- # Enterprise and government Dedicated Enterprise Fibre, contracted service levels and multi-site Hosted Voice for councils, government departments, utilities and large enterprises. ## Mission-critical connectivity for large organisations Councils, government departments, utilities and large enterprises — dedicated fibre, enterprise-grade service levels and a local team accountable for the outcome. - [See recommended services](https://dev.www.lightningip.com.au/solutions/enterprise-and-government#recommended-services) - [Talk to our team](https://dev.www.lightningip.com.au/contact) ## Built for uptime and accountability Enterprise Fibre is a dedicated, symmetrical fibre connection of up to 10Gbps, delivered over nbn Enterprise Ethernet or Telstra Wholesale Ethernet Access depending on your site. Every site is quoted individually on a 12, 24 or 36 month term, service levels follow the underlying wholesale product with a rebate if one is missed, and faults are escalated faster than on a mass-market service. As an independent regional provider, we make decisions locally and stay accountable from the first conversation to long-term support. ## Recommended for enterprise and government - **[Enterprise Fibre](https://dev.www.lightningip.com.au/services/internet/enterprise)** — Dedicated, symmetrical fibre up to 10Gbps with enhanced service levels, quoted for your site. - **[Hosted Voice](https://dev.www.lightningip.com.au/services/voice/hosted-voice)** — One cloud phone system across every site, with call routing and reporting that work the same everywhere. - **[Business Networking](https://dev.www.lightningip.com.au/services/internet/business#hardware)** — Managed switches, access points and security appliances, configured for your sites. - **[Business Internet](https://dev.www.lightningip.com.au/services/internet/business)** — Business Priority nbn™ with an enhanced SLA for smaller offices and branch sites. ## Because reliable connectivity matters more when you live and work regionally ### Built for regional Australia Our network isn't designed as an afterthought to metro infrastructure. We plan, invest, and optimise specifically for regional towns, business precincts, and essential services accounting for distance, demand, and real-world conditions so your connection performs when it matters most. ### Local people, real support When you call, you speak to a team based in your region not an offshore script. Our support staff understand local infrastructure, common setup challenges, and the urgency behind keeping homes and businesses online. We stay accountable from first call to full resolution. ### Independent and accountable As an independent provider, we make decisions locally and stand behind what we deliver. No lock-in contracts, no confusing fine print just transparent plans, honest advice, and long-term partnerships built on performance, not obligation. > As a web agency, our connection to the internet is almost as important to us as the electricity powering our workstations. Being a long term customer of Lightning IP, when the team alerted us that we could get a direct fibre connection to our office with 1Gbps speeds it was a no brainer. They made the process easy, communicating with NBN Co and the Installers directly to ensure we were connected as fast as possible. Every issue we encountered along the way was promptly addressed and within a relatively short time we were enjoying blisteringly fast, uncontested fibre internet speeds. The massive capacity in our connection has made working remotely that much easier and more productive. I highly recommend the Lightning IP team to provide and manage your NBN services. > > — Cam Knights, Managing Director > Our business and our own customers alike have been using Lightning IP for the past 3 years now and I can honestly say that they are the best provider in the market, especially when you want a localised contact. The customer service they provide is top-notch, their network reliability is excellent, and the prices they offer are very competitive. Not to mention, they offer a variety of packages to suit any size business. > > — In4mative Tech, Business Owner - Young, NSW > How to review a business that smashes your expectations and leaves the best the competition can do in an archaic time? I waited 17 days for Telstra to deliver me a modem for my business and every time I called they had no progress. I decided I had enough, I call Lightning IP and within 30 minutes I had internet setup at my premises. Seriously ridiculous customer service. It's customer service you can get from small, privately owned business. If I could give them 50/5 I would. > > — Lachlan Esplin, Business Owner - Albury, NSW ## Let's find the right fit for you Tell us how you work and what you need, and our local team will recommend the right mix of internet, phone and mobile — not just the most expensive option. - [Call 1300 994 884](tel:1300994884)