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Critical Information Summary

Home & Small Office Internet

nbn internet plans designed for households and small offices.

Version:
2026.01
Effective from:
27 Sept 2026
Last updated:
28 Sept 2026

Key information

The information the Telecommunications Consumer Protections Code requires at the start of every Critical Information Summary.

What is this service

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Pricing and key terms
Plan BasicStandardFastFast FibreSuper FastUltra FastHyper FastHyper Fast (HFC)
Minimum monthly charge$75.00/month$85.00/month$89.00/month$89.00/month$99.00/month$109.00/month$159.00/month$159.00/month
Typical busy period speeds25mbps down / 10mbps up50mbps down / 20mbps up100mbps down / 20mbps up500mbps down / 50mbps up750mbps down / 50mbps up1000mbps down / 100mbps up2000mbps down / 200mbps up2000mbps down / 100mbps up
Speed tierL3TC425D10UL3TC450D20UL3TC4100D20UL3TC4500D50UL3TC4750D50UL3TC41000D100UL3TC42000D200UL3TC42000D100U
Minimum term1 month1 month1 month1 month1 month1 month1 month1 month
Maximum early termination chargeNoneNoneNoneNoneNoneNoneNoneNone
Minimum costMin. cost $75 on a 1-month planMin. cost $85 on a 1-month planMin. cost $89 on a 1-month plan.Min. cost $89 on a 1-month planMin. cost $99 on a 1-month planMin. cost $109 on a 1-month plan.Min. cost $159 on a 1-month plan.—

Maximum monthly charge: The same as the minimum monthly charge, unless you add optional extras or exceed any included allowances.

Information about the service

General information

Valid as of 27 Sept 2026 • Version 2026.01