Category: Payments · Last updated 5 Oct 2026
How to pay your bill
Pay your Lightning IP bill by direct debit, BPAY or a one-off card payment, and see what to do if a payment doesn't go through.
There are three ways to pay your Lightning IP invoice.
Direct debit
The simplest option. Your invoice is paid automatically on its due date from a nominated card or bank account. Set it up once in My Account and nothing more is required.
BPAY
Use the biller code and reference number printed on your invoice. Allow two business days for the payment to reach us.
One-off card payment
Pay any open invoice by card in My Account. Useful if you have paused direct debit or need to pay early.
If a direct debit fails, the invoice stays open and a reminder is sent. Pay it manually to avoid a late fee while you sort out the payment method.
Was this article helpful?
Your feedback helps us improve our support content.