Pro 100
Min. cost $100 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
- Download
- 100mbps
- Upload
- 40mbps
Includes
- Unlimited data
- nbn Business Service Essentials
- No lock-in contracts
- 100% Australian support
Business internet
Remain productive without interruptions or slowdowns. Business Priority nbn™ comes with an enhanced SLA, unlimited data and local support you can actually reach.
Card payments, cloud software, video calls and phones all run over your internet connection. When it slows down or drops out, so does your business.
Business Priority nbn™ is designed for medium to large businesses that rely on internet access. Every plan includes unlimited data and an enhanced service level agreement, so faults within our control are fixed faster — backed by a 100% Australian support team with the skills and knowledge to keep you connected.
Enter your address to see available plans and speeds at your location.
Every plan includes unlimited data and an enhanced SLA, with no lock-in contract.
Min. cost $100 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Min. cost $100 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Min. cost $110 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Min. cost $120 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Min. cost $140 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Min. cost $200 on a 1-month plan.
Plan speeds
nbn™ speed tier maximum
Includes
Please check our Critical Information Summaries for more information. Learn more›
No overseas call centres. Our 100% Australian customer service team have the skills and knowledge to keep you connected.
Faster rectification of faults within our control, with a wider window of time in which they can be worked on.
No bill shock and no unexpected throttling. Every Business Priority plan includes unlimited data.
Get off and running with a premium business gateway, configured to suit your business.
Add an optional static IP address for remote access, VPNs and hosted business applications.
Keep your site online while your fixed connection is down with our 4G Backup Service.
Switches, firewalls and managed access points for SMBs.
Ubiquiti
All-in-one gateway, switch and controller
$849 one-off
An all-in-one gateway, switch and network controller for small business sites.
Low stock — order soon to avoid a wait.
Ubiquiti
24-port managed PoE+ switch
$799 one-off
A 24-port managed PoE+ switch with enough budget for APs, cameras and IP phones.
Ubiquiti
Wi-Fi 7 ceiling-mount AP
$329 one-off
A Wi-Fi 7 ceiling-mount access point for offices needing dense, high-speed coverage.
TP-Link
Business router
$269 one-off
Designed to manage business internet traffic and provide a stronger networking foundation than consumer-grade hardware.
TP-Link
Managed switch
$349 one-off
Connects more wired devices and helps organise traffic across your business network.
TP-Link
Wireless access point
$119 one-off
Extends reliable WiFi coverage through your workplace beyond what a single router can do alone.
Grandstream
Redundant power for GWN7813P switches
$319
Keeps a supported GWN7813P switch powered with a simple redundant supply. It helps maintain steady operation if the main power path fails, so your network stays up when it matters most.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
Ultra-range wireless bridge for remote links
$360
Keeps remote sites connected without running new cable. This Omada bridge kit suits long point-to-point links across farms, worksites and other hard-to-wire places, with simple setup and outdoor-ready hardware.
TP-Link
Indoor/outdoor wireless bridge for remote links
$129
Keep remote sites connected without running cable. This Omada bridge suits cameras, sheds, yards and other hard-to-reach spots, with simple setup and flexible power options for steady links over distance.
TP-Link
Ceiling mount Wi-Fi 6 for busy business spaces
$189
Keeps teams and guests connected with steady Wi‑Fi 6 coverage in offices, clinics and other busy spaces. It suits mixed-device networks that need simple cloud management, smooth roaming and flexible PoE+ installation. ([tp-link.com](https://www.tp-link.com/au/business-networking/omada-sdn-access-point/eap610/v2.20/))
TP-Link
Business Wi‑Fi 6 access point for busy spaces
$179
Keeps staff and guests connected with steady Wi‑Fi across offices, classrooms and shared spaces. It supports Omada management, seamless roaming and flexible PoE power for simpler installs. ([tp-link.com](https://www.tp-link.com/au/business-networking/omada-sdn-access-point/eap613/))
TP-Link
Wall plate Wi‑Fi 6 for rooms and offices
$139
Gives each room fast, steady Wi‑Fi with wired ports built in. It suits hotels, apartments and offices that want a neat wall plate access point with Omada management and easy PoE power. ([tp-link.com](https://www.tp-link.com/au/business-networking/omada-wifi-wall-plate/eap615-wall/v1.20/))
TP-Link
Outdoor Wi‑Fi 6 for busy sites
$339
Give outdoor areas steady Wi‑Fi that keeps people connected as they move around. This Omada access point suits cafés, courtyards, campuses and other high-traffic spaces that need simple, reliable coverage.
TP-Link
Outdoor WiFi 6 for reliable business coverage
$289
Keep people connected across yards, courtyards and other open spaces. This WiFi 6 access point suits busy sites that need steady coverage, simple PoE power and easy Omada management.
TP-Link
Desktop GPON Wi-Fi 6 for fibre sites
$259
A compact Omada access point for sites that need fibre, Wi-Fi and voice in one unit. It suits hotels, MDUs and busy business spaces that want simple, steady connectivity and fewer boxes on the desk. ([static.tp-link.com](https://static.tp-link.com/upload/product-overview/2025/202510/20251029/Datasheet_EAP650GP-Desktop%20v1.pdf))
TP-Link
Business Wi-Fi 6 access point for busy spaces
$219
Keeps your team and guests connected with steady Wi-Fi across larger areas. It suits offices, retail floors and shared workspaces that need simple central management and reliable coverage.
TP-Link
Wall-plate Wi‑Fi 6 for tidy room coverage
$169
A neat wall plate access point for rooms that need strong Wi‑Fi and a few wired connections in one place. It suits hotels, apartments, meeting rooms and offices that want simple, steady room-by-room coverage with central management.
TP-Link
Wi-Fi 6 access point for busy workplaces
$514
Keeps offices, retail spaces and shared sites connected with steady Wi-Fi 6 performance. It suits high-use networks that need simple central management, smooth roaming and a clean ceiling-mounted design.
TP-Link
Ceiling mount Wi-Fi 6 access point for busy sites
$289
Gives busy offices, venues and studios steady Wi-Fi that keeps pace with more people and more devices. Built for Omada, it brings simple cloud management, smooth roaming and flexible PoE+ or DC power.
TP-Link
Business Wi-Fi 7 for outdoor coverage
$411
Give busy outdoor spaces steady, fast Wi-Fi with simple Omada management. This indoor/outdoor access point suits courtyards, pools, farms and other places that need reliable coverage without extra fuss.
TP-Link
Outdoor Wi‑Fi 7 access point for busy sites
$535
Keeps outdoor areas connected with steady, wide-coverage Wi‑Fi 7. Suits business parks, hospitality spaces, yards and farms that need reliable wireless across open areas.
TP-Link
Business Wi‑Fi 7 access point for busy spaces
$462
Keeps teams moving with fast, steady Wi‑Fi across busy offices and commercial spaces. This ceiling-mounted Omada access point suits places that need simple central management, cleaner 6 GHz performance, and a wired uplink that can keep pace.
TP-Link
Ceiling mount Wi‑Fi 7 access point for busy spaces
$720
Keeps busy offices and shared spaces online with steady, high-capacity wireless. This ceiling mount Omada access point adds Wi‑Fi 7, a 10G uplink and dedicated RF scanning to help reduce interference and keep connections dependable. ([static.tp-link.com](https://static.tp-link.com/upload/product-overview/2025/202506/20250623/Datasheet_EAP787%20v1.pdf))
TP-Link
Gigabit VPN router for small business networks
$129
Keep your small office network steady and easy to manage. The ER605 brings together multi-WAN support, Omada cloud control and secure VPN access for sites that need reliable everyday connectivity.
TP-Link
Business Wi‑Fi gateway for steady small offices
$149
Keeps a small office network simple, steady and easy to manage. It combines Gigabit wired connectivity, dual-band Wi‑Fi and Omada cloud management in one gateway for branches, reception areas and compact teams.
TP-Link
Business Wi-Fi 6 router for secure access
$309
Keeps small teams and branch offices connected with steady Wi-Fi 6, wired ports and flexible VPN support. It suits businesses that want simple central management and secure remote access in one unit.
TP-Link
Business VPN router for steady, shared internet
$249
Keeps your business network organised and secure, with room for multiple internet links and remote access. It suits offices that want simple central management and dependable wired connectivity.
TP-Link
3-in-1 VPN gateway for small business networks
$649
Keeps your office network tidy in one compact unit. The ER7212PC combines routing, PoE+ and Omada control, so you can power connected devices and manage the network from one place.
TP-Link
Business VPN gateway for multi-line sites
$289
Keeps small offices and growing businesses connected with steady, secure routing across multiple lines. It suits sites that need VPN access, simple central management, and a clean rackmount or desktop setup.
TP-Link
Business VPN gateway with 10G ports
$1,339
A steady fit for offices that need fast, secure internet across more than one line. It brings central management, strong VPN support and plenty of WAN options to keep business traffic moving smoothly.
TP-Link
5-port Gigabit switch for simple business networks
$59
A compact switch for small offices, retail spaces and work areas that need dependable wired connections. It keeps setup simple, with easy management options through Omada when you want more control.
TP-Link
Compact 2.5G PoE++ switch for busy networks
$279
Keeps small business devices powered and connected on a tidy desk or wall mount. It suits fast access points, cameras and other PoE gear that need steady 2.5G links and one 10G fibre uplink.
TP-Link
8-port PoE+ switch for small business networks
$109
A simple way to power phones, cameras and access points from one compact switch. It suits small offices and busy sites that want steady, easy-to-manage connectivity with less cabling.
TP-Link
Managed PoE switch for tidy small networks
$159
Keeps cameras, access points and phones running from one neat switch. It suits small offices and busy sites that need simple power and network management in a compact, quiet unit.
TP-Link
Business switch for fast, steady connections
$179
Keeps busy offices, studios and growing teams connected with simple 2.5G switching and 10G uplinks. It suits places that need a quiet, reliable desktop or wall-mounted switch with easy cloud management.
TP-Link
Simple managed switching for busy networks
$149
Keep small business and surveillance networks steady with easy, centralised switch management. The ES216G gives you simple setup, clear traffic control and quiet operation in a tough metal chassis.
TP-Link
Easy managed PoE switch for small sites
$329
A simple way to power cameras, access points and everyday office devices from one switch. The ES220GP suits small businesses that want steady PoE, easy cloud management and a tidy rack or desktop setup.
TP-Link
24-port Gigabit switch for simple business networking
$209
Keeps your office network steady and easy to manage. The ES224G suits small to medium sites that want straightforward Gigabit switching, quiet operation, and handy controls for traffic separation and troubleshooting.
TP-Link
Business PoE+ switch for cameras and offices
$569
Keeps cameras, access points and workstations powered and connected from one tidy rack-mount switch. It suits busy small business networks that need simple setup, central management and steady PoE for surveillance or Wi‑Fi coverage. ([tp-link.com](https://www.tp-link.com/sg/business-networking/omada-switch-agile/es228gmp/))
TP-Link
Business switch with 24 PoE+ ports
$411
Keeps cameras, access points and other devices powered and connected from one rack-mount switch. Built for simple setup and steady day-to-day control in small to medium business networks.
TP-Link
Industrial Gigabit switch for tough sites
$209
Keeps small industrial networks steady with simple, reliable gigabit switching. Built for harsh spaces and remote cabinets, it suits sites that need easy management, rugged protection and flexible mounting.
TP-Link
Industrial PoE switch for tough sites
$462
Keeps cameras, access points and other devices powered and connected in harsher spaces. Built for industrial jobs where steady network links and flexible mounting matter.
On backorder — expected back in stock around 30 Oct. We'll confirm a dispatch date.
TP-Link
Industrial managed switch for tough sites
$229
Keeps your network steady in demanding spaces. The IES208G suits industrial sheds, utility rooms and outdoor enclosures, with simple cloud management and a compact metal build made for flexible mounting.
TP-Link
Industrial managed PoE switch for tough sites
$360
Built for places that need steady power and simple control in harsh conditions. It suits cameras, access points and other devices in sheds, depots and outdoor enclosures, with cloud management through Omada. ([tp-link.com](https://www.tp-link.com/phppage/webservice/client/apiClient.php?modelName=IES210GPP&productVersion=V1&siteId=62))
TP-Link
Centralised Omada control for business networks
$239
Keep your Omada network steady and easy to manage from one place. The OC200 suits small to medium sites that want simple control of access points, switches and routers, with cloud access and local management built in.
TP-Link
Hardware controller for Omada networks
$309
Keeps your Omada network organised from one place. Ideal for businesses that want steady control of access points, gateways and switches, with local or remote management through the app or web interface.
No longer available to order.
TP-Link
Centralised Omada management for busy networks
$720
Keep your Omada network in one place. The OC300 suits offices that want simple control of access points, switches and routers, with cloud access for checking in from anywhere. It also supports local management for steady day-to-day operation.
TP-Link
Centralised Omada control for busy networks
$1,546
Keep your Omada network organised from one place. The OC400 suits sites that need steady, central control across many access points, switches and routers, with local management and cloud access when you need it.
TP-Link
Wall box for tidy wall AP installs
$29
Makes wall plate access points easier to fit on bare walls, or where the box size does not line up. It helps keep the install neat and simple in rooms with no pre-run cable or a reserved junction box.
TP-Link
Cloud management for one Omada device
$21
Manage one Omada device from the cloud without adding controller hardware on site. It suits businesses that want simple, remote control of their Omada network through a single TP-Link ID.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
Compact 2.5G switch for faster small business networks
$149
Give your office a simple upgrade to faster wired connections. This compact Omada switch suits small business networks, with 2.5G ports for busy devices and a 10G SFP+ slot for an easy uplink.
TP-Link
Outdoor PoE+ extender for longer cable runs
$59
Keeps cameras and other PoE gear connected when the cable run needs to go further. Built for outdoor installs, it extends both power and data in a weatherproof housing, with simple plug-and-play setup.
TP-Link
Passive PoE for simple 2.5G power runs
$39
Keeps a passive PoE device powered and connected with a simple plug-and-play setup. It suits compact business installs where you want steady power and 2.5G data without extra configuration. ([tp-link.com](https://www.tp-link.com/us/business-networking/all-omada-accessory/))
TP-Link
10G passive PoE adapter for busy networks
$49
Keeps your passive PoE devices powered and connected with one simple adapter. It suits Omada setups that need 10G uplink speed and up to 60W output, with no setup required.
TP-Link
550W hot-swappable power module
$519
Keep core switches running with a steady 550W backup power module. It suits Omada and Omada Pro environments where uptime matters and maintenance needs to be simple.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
8-port Gigabit smart switch for small business
$159
A simple way to build a steady business network with centralised control. It suits small offices that want gigabit connectivity, smart management and solid security without the fuss.
TP-Link
16-port Gigabit switch with 8 PoE+ ports
$329
Keeps small business networks tidy, steady and easy to manage. This 16-port Gigabit switch gives you 8 PoE+ ports for access points, phones and cameras, plus simple Omada-ready control for everyday use.
TP-Link
Compact business PoE switch for small sites
$199
Keeps small offices, reception desks and camera runs neat and reliable. It powers PoE+ devices from the switch and gives you simple control with Omada management when you need it.
TP-Link
Business PoE switch for tidy, reliable networks
$209
A simple way to power cameras, phones and access points from one compact switch. It suits small business networks that need steady wired connections, quiet operation and flexible management.
TP-Link
16-port gigabit smart switch for busy networks
$279
A steady, easy-to-manage switch for small business networks that need reliable wired connections. It brings together gigabit ports, SFP uplinks and Omada cloud management in a compact, rack-mountable design.
TP-Link
Business PoE switch for tidy network growth
$411
Keeps cameras, access points and phones running on one steady switch. The 16 PoE+ ports and 2 SFP slots give small business networks room to grow, while Omada control keeps management simple.
TP-Link
PoE switch for busy business networks
$978
A steady fit for offices, schools, and camera installs that need a lot of wired connections in one place. It powers devices through the switch, keeps the rack tidy, and runs quietly in the background.
TP-Link
8-port Gigabit L2+ switch with SFP uplinks
$219
A tidy fit for small business networks that need simple control and steady performance. The SG3210 gives you 8 Gigabit ports, 2 SFP slots, and Omada cloud management for easier day-to-day network handling.
TP-Link
Managed PoE switch for fast business networks
$700
Keeps Wi‑Fi 6 access points, cameras and other PoE devices running on a steady business network. Built for offices that need faster wired links, simple central management and room to grow.
TP-Link
Managed PoE+ switch for busy business networks
$823
Keeps phones, cameras and access points running from one tidy switch. Built for growing offices, it brings steady PoE power, simple Omada control and the flexibility to link devices across the network with less fuss.
TP-Link
24-port gigabit switch with 10G uplinks
$565
Keeps your business network steady when more devices and heavier traffic come into play. This 24-port managed switch suits offices that want simple control, fast fibre uplinks and quiet rack-mounted operation.
TP-Link
Managed 2.5G switch with 10G uplinks
$876
Gives growing offices a fast, steady wired backbone for multi-gig devices and shared network traffic. It suits teams that want simple central management, 2.5G access ports, and 10G uplinks in one rack-mountable switch.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
Fibre aggregation switch for busy networks
$1,184
Built for networks that need steady fibre connections and simple control in one place. It suits switch aggregation, server uplinks and multi-site business setups that want fast 10G uplinks and centralised Omada management.
TP-Link
24-port PoE+ switch with 10G SFP+ uplinks
$1,133
A dependable PoE switch for growing offices, camera systems and wireless networks. It gives you 24 Gigabit PoE+ ports, 10G fibre uplinks and centralised Omada management in one rack-mountable unit.
TP-Link
PoE switch for busy business networks
$1,339
Keeps power and data in one place for offices that need steady, managed networking. It suits sites running access points, phones and cameras, with PoE++ on high-demand ports and 10G uplinks for core links.
TP-Link
2.5G PoE++ switch for fast business networks
$1,495
Gives busy offices a simple way to power Wi-Fi 7, Wi-Fi 6E and other high-demand devices from one rack-mounted switch. It brings together 2.5G access ports, 10G fibre uplinks and central Omada management for a steadier network.
TP-Link
Managed PoE switch for busy business networks
$1,184
Keeps cameras, phones and access points powered and connected on one steady network. The SG3452P suits offices that want simple central management, strong PoE capacity and easy room to grow.
TP-Link
48-port managed switch with 10G uplinks
$1,237
Keep your core network steady and easy to manage. This 48-port Omada switch suits busy offices that need reliable gigabit connections, fast 10G uplinks, and simple central control.
TP-Link
48-port PoE+ switch with 10G uplinks
$1,854
Built for busy networks that need steady power and room to grow. This Omada switch gives you 48 PoE+ ports, 10G uplinks and central management for offices, schools and camera systems.
TP-Link
Campus switch for fast fibre backbones
$1,559
Build a steadier core for busy campus and business networks. This Omada switch suits sites that need fibre access, 10G uplinks, and simple central management in one unit.
TP-Link
Managed PoE++ switch for busy networks
$1,609
A steady core for offices, campuses and busy sites that need reliable power and fast uplinks. It gives you 24 gigabit ports, PoE++ for higher-demand devices, 10G SFP+ uplinks and simple central management through Omada. ([tp-link.com](https://www.tp-link.com/in/business-networking/omada-switch-campus/sg5428xmpp/))
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
48-port managed switch for busy networks
$1,709
A steady fit for growing offices and multi-site networks. It gives you lots of Gigabit copper ports, fast 10G uplinks, and simple central management in one rack-mount switch.
TP-Link
48-port PoE++ switch for busy networks
$2,509
Keeps cameras, access points and phones powered and connected on one steady switch. Built for growing offices that need simple management, fast 10G uplinks and room to stack as the network expands.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
48-port PoE+ L3 switch for busy networks
$4,509
Built for growing offices and larger sites, this switch keeps wired devices powered and connected in one place. It brings 48 PoE+ ports, 10G uplinks and L3 routing into a dependable Omada platform for simpler network control.
On backorder — we'll confirm a dispatch date once stock arrives.
TP-Link
8-port 10G SFP+ switch for fibre backbones
$565
Build a steady 10G fibre backbone for switches, servers and storage. Fanless operation keeps noise down, while Omada cloud management helps keep the network simple to run. ([tp-link.com](https://www.tp-link.com/au/business-networking/managed-switch/sx3008f/))
TP-Link
16-port 10G fibre switch for busy networks
$1,237
Keeps core and aggregation traffic moving cleanly across a full 10G fibre network. It suits offices that need simple central management, steady performance and room to grow.
TP-Link
10G PoE++ switch for busy networks
$1,184
Give your office, clinic or branch a steady 10G backbone with powered ports built for high-demand devices. It suits Omada networks that need fast wired links, central management and simple expansion.
TP-Link
10G managed switch for busy business networks
$2,680
Keeps fast devices moving with plenty of 10G headroom for offices, servers and access points. It suits growing networks that need simple central management and dependable wired performance. ([tp-link.com](https://www.tp-link.com/au/business-networking/omada-switch-l3-l2-managed/sx3832/v1/))
TP-Link
26-port 10G fibre aggregation switch
$7,009
Built for busy business cores, this switch gives your fibre network a fast, steady backbone. It suits growing offices and multi-site networks that need simple central control, strong redundancy, and room to scale.
On backorder — we'll confirm a dispatch date once stock arrives.
Teltonika
5G Wi-Fi 7 router for fixed wireless access
$825
A steady connection for homes and small offices that need fast broadband without fibre. Altos brings 5G SA/NSA, Wi-Fi 7 and RMS remote management into one simple router for fixed wireless access. ([teltonika-networks.com](https://www.teltonika-networks.com/products/routers/altos))
Teltonika
Industrial Ethernet router for simple isolation
$147
A compact industrial router for sites that need steady, secure local networking. It suits control cabinets and remote installations where easy setup, Wi‑Fi 4, and simple remote management matter.
Teltonika
Industrial router for serial and Ethernet links
$167
A compact industrial router that helps keep legacy equipment connected and segmented. It suits setups that need RS232, Ethernet and Wi‑Fi 4 in one steady unit. ([wiki.teltonika-networks.com](https://wiki.teltonika-networks.com/view/RUT142?utm_source=openai))
Teltonika
Industrial Ethernet router for steady connectivity
$176
Keeps small industrial sites, retail equipment and enterprise gear connected with a simple wired setup. The RUT301 has five Ethernet ports, two configurable digital I/Os and a USB 2.0 port, plus a pre-configured firewall and VPN support. ([teltonika-networks.com](https://www.teltonika-networks.com/products/routers/rut301))
Teltonika
Industrial Ethernet router for steady wired sites
$322
Keeps small sites, cabinets and field setups online with a reliable wired network. It suits businesses that want simple remote management, strong VPN options and a compact industrial build. ([teltonika-networks.com](https://www.teltonika-networks.com/products/routers/rutx08))
Teltonika
Professional Ethernet router for busy sites
$421
A steady choice for offices and work sites that need reliable wired and wireless networking in one unit. It brings together Gigabit Ethernet, dual-band Wi‑Fi and Bluetooth LE, with built-in VPN support for secure connections. ([teltonika-networks.com](https://www.teltonika-networks.com/products/routers/rutx10))
How to review a business that smashes your expectations and leaves the best the competition can do in an archaic time? I waited 17 days for Telstra to deliver me a modem for my business and every time I called they had no progress. I decided I had enough, I call Lightning IP and within 30 minutes I had internet setup at my premises. Seriously ridiculous customer service. It's customer service you can get from small, privately owned business. If I could give them 50/5 I would.
Lachlan EsplinBusiness Owner - Albury, NSW
An enhanced service level agreement (eSLA) is a commitment between us and your business about how quickly faults are fixed. It gives you faster rectification of faults within our control, and a wider window of time during which those faults can be worked on.
An SLA sets restoration targets rather than guaranteeing zero downtime. If your business can't tolerate any downtime, pair your plan with a backup connection.
A plan's speed tier is the theoretical maximum speed of the line connecting your premises to the nbn™. The speeds you actually experience, particularly during busy periods, depend on demand across the network and your in-office setup.
Typical business hour speed is the average speed experienced by a representative group of users between 9am and 5pm. It is not a guaranteed minimum, and past performance is not an indication of future speed.
There is no minimum term. All of our plans are month-to-month, so you are never locked in. You can upgrade, downgrade, suspend, or cancel your service at any time without penalty fees.
Yes. Our 4G Backup Service keeps your site online on the Optus mobile network while your fixed internet service is down. It's sold alongside a Lightning IP internet service at the same premises, includes a 10 GB soft limit each billing period, and we waive excess usage caused by a genuine outage.
Failover isn't instant or seamless - existing connections drop while it switches over - so talk to our team about whether it suits your site.
A static IP address is an optional add-on that permanently assigns a fixed public IP address to your connection. It is particularly useful for remote access, running servers or VPNs, and certain business applications. Contact our team to add this to your plan.
Depending on the service ordered, there may be additional up-front charges, which are set out in our terms and policies. These can include phone line activation, copper line installation, lead-in or additional cabling, equipment, missed appointment fees and complex on-site work.
nbn Co may also charge a one-off new development fee for deploying network infrastructure to new premises.
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