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Business internet

Business nbn for when your business relies on the internet

Remain productive without interruptions or slowdowns. Business Priority nbn™ comes with an enhanced SLA, unlimited data and local support you can actually reach.

  • Unlimited data
  • Enhanced SLA
  • No lock-in contract
Manager checking laptop

Built for businesses that can't afford to slow down

Card payments, cloud software, video calls and phones all run over your internet connection. When it slows down or drops out, so does your business.

Business Priority nbn™ is designed for medium to large businesses that rely on internet access. Every plan includes unlimited data and an enhanced service level agreement, so faults within our control are fixed faster — backed by a 100% Australian support team with the skills and knowledge to keep you connected.

Best for businesses that need

  • Faster fault rectification with an enhanced SLA
  • Consistent speeds through business hours
  • Cloud software, card payments and video calls that stay online
  • A local support team who knows your setup

Check what plans are available to your address

Enter your address to see available plans and speeds at your location.

Choose your Business Priority plan

Every plan includes unlimited data and an enhanced SLA, with no lock-in contract.

Please check our Critical Information Summaries for more information. Learn more›

Business internet done right

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Amazing support

No overseas call centres. Our 100% Australian customer service team have the skills and knowledge to keep you connected.

Enhanced SLA

Faster rectification of faults within our control, with a wider window of time in which they can be worked on.

Unlimited data

No bill shock and no unexpected throttling. Every Business Priority plan includes unlimited data.

Business gateway

Get off and running with a premium business gateway, configured to suit your business.

Static IP address

Add an optional static IP address for remote access, VPNs and hosted business applications.

4G Backup

Keep your site online while your fixed connection is down with our 4G Backup Service.

Business networking hardware

Switches, firewalls and managed access points for SMBs.

4.8 from local customers on Google.

View all Google reviews
How to review a business that smashes your expectations and leaves the best the competition can do in an archaic time? I waited 17 days for Telstra to deliver me a modem for my business and every time I called they had no progress. I decided I had enough, I call Lightning IP and within 30 minutes I had internet setup at my premises. Seriously ridiculous customer service. It's customer service you can get from small, privately owned business. If I could give them 50/5 I would.

Lachlan EsplinBusiness Owner - Albury, NSW

Frequently asked questions

An enhanced service level agreement (eSLA) is a commitment between us and your business about how quickly faults are fixed. It gives you faster rectification of faults within our control, and a wider window of time during which those faults can be worked on.

An SLA sets restoration targets rather than guaranteeing zero downtime. If your business can't tolerate any downtime, pair your plan with a backup connection.

A plan's speed tier is the theoretical maximum speed of the line connecting your premises to the nbn™. The speeds you actually experience, particularly during busy periods, depend on demand across the network and your in-office setup.

Typical business hour speed is the average speed experienced by a representative group of users between 9am and 5pm. It is not a guaranteed minimum, and past performance is not an indication of future speed.

There is no minimum term. All of our plans are month-to-month, so you are never locked in. You can upgrade, downgrade, suspend, or cancel your service at any time without penalty fees.

Yes. Our 4G Backup Service keeps your site online on the Optus mobile network while your fixed internet service is down. It's sold alongside a Lightning IP internet service at the same premises, includes a 10 GB soft limit each billing period, and we waive excess usage caused by a genuine outage.

Failover isn't instant or seamless - existing connections drop while it switches over - so talk to our team about whether it suits your site.

A static IP address is an optional add-on that permanently assigns a fixed public IP address to your connection. It is particularly useful for remote access, running servers or VPNs, and certain business applications. Contact our team to add this to your plan.

Depending on the service ordered, there may be additional up-front charges, which are set out in our terms and policies. These can include phone line activation, copper line installation, lead-in or additional cabling, equipment, missed appointment fees and complex on-site work.

nbn Co may also charge a one-off new development fee for deploying network infrastructure to new premises.

Get started

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Check what's available at your address, or give us a call.

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Prefer to talk it through? Call us at 1300 994 884

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