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Enterprise internet

The speed, quality and service enterprise customers need

Enterprise Fibre keeps your mission-critical services online with a dedicated, symmetrical fibre connection built to your site.

  • Up to 10Gbps symmetrical
  • Enhanced SLA
  • Local support team
Request a quoteCall 1300 994 884

A dedicated fibre connection for your organisation

Enterprise Fibre is designed for organisations that need high levels of speed, performance and reliability when moving their vital data. It's a different class of service from an nbn™ Home or Business plan: a dedicated, symmetrical fibre connection built to your site.

We deliver it over either nbn Enterprise Ethernet or Telstra Wholesale Ethernet Access, depending on what can be delivered at your site. Every site is quoted individually, and faults are escalated on the underlying wholesale product's process — generally faster than a mass-market service.

Speeds

Up to 10Gbps

Upload and download

Symmetrical

Terms

12, 24 or 36 months

How it works

From enquiry to go-live

We manage the build with the network operator and installers, so you have one team to deal with from start to finish.

  1. 1

    Tell us what you need

    Talk to our business team about your sites, speeds and uptime requirements.

  2. 2

    Site qualification and quote

    Every site is quoted individually, and some need a site survey before we can confirm the build.

  3. 3

    Build and installation

    We coordinate the civil and in-building work, consents and installers, and keep you updated along the way.

  4. 4

    Go live

    Your service is handed over with static addressing configured and an enterprise gateway ready to go.

Enterprise Fibre done right

Man working at a laptop in an office

Amazing support

No overseas call centres. Our 100% Australian customer service team have the skills and knowledge to keep you connected.

Unlimited data

No bill shock and no unexpected throttling. All of our Enterprise Fibre plans include unlimited data.

Enhanced SLA

Service levels follow the underlying wholesale product, with a rebate as the remedy if one is missed.

Static IP addressing

Delivered over a point-to-point /31 with static addressing on request. We can also host your IPs on our network.

Enterprise gateway

Get off and running with an enterprise gateway configured to suit your business.

Faster fault escalation

Faults are escalated on the enterprise product's process, which is generally faster than a mass-market service.

As a web agency, our connection to the internet is almost as important to us as the electricity powering our workstations. Being a long term customer of Lightning IP, when the team alerted us that we could get a direct fibre connection to our office with 1Gbps speeds it was a no brainer. They made the process easy, communicating with NBN Co and the Installers directly to ensure we were connected as fast as possible. Every issue we encountered along the way was promptly addressed and within a relatively short time we were enjoying blisteringly fast, uncontested fibre internet speeds. The massive capacity in our connection has made working remotely that much easier and more productive. I highly recommend the Lightning IP team to provide and manage your NBN services.

Cam KnightsManaging Director

Frequently asked questions

Yes. Enterprise Fibre is a dedicated, symmetrical fibre connection built to your site - a different class of service from an nbn Home or Business plan. We deliver it over either nbn Enterprise Ethernet or Telstra Wholesale Ethernet Access, depending on what can be delivered at your site.

Most small and medium businesses are well served by Business Priority nbn. Enterprise Fibre suits organisations that depend on constant uptime, symmetrical speeds and contracted service levels.

Enterprise Fibre is available on 12, 24 or 36 month terms, and you're committing to the service for that whole period. It's the only service we sell with a contract term - our nbn plans remain month-to-month.

Every site is quoted individually and may need a site survey. Build times are quoted per site and depend on the civil work involved, and access consents for civil and in-building work are usually the biggest cause of delay. We coordinate with the network operator and installers for you and keep you updated throughout.

Enterprise Fibre is delivered over a point-to-point /31, with static addressing available on request. We can also host your IP ranges on our network.

Enterprise Fibre service levels follow the underlying wholesale product, and faults are escalated on that product's process - generally faster than a mass-market service. If a service level is missed, a rebate is the remedy.

Get started

Talk to our enterprise team

Tell us about your sites and requirements and we'll recommend the right option — not just the most expensive one.

Request a quoteCall 1300 994 884