Before you can compare plans, you need to know what's actually available at your address — the nbn™ network isn't uniform, and the technology running past your door affects your maximum speed.
Step 1: Check the address, not the suburb
Availability varies street by street, and sometimes house by house. A neighbour's connection type isn't a reliable guide to yours.
Step 2: Look for the technology type
You'll typically see one of:
- FTTP (Fibre to the Premises) — the fastest, most future-proof option
- FTTN/FTTC (Fibre to the Node/Curb) — fibre most of the way, copper for the final stretch
- HFC (Hybrid Fibre Coaxial) — shared with cable TV infrastructure
- Fixed Wireless or Satellite — for areas outside the fixed-line footprint
Step 3: Match the technology to a realistic plan
Don't pick a 1000 Mbps plan if your address is capped by FTTN — check the maximum speed tier available before you compare pricing.
Step 4: Talk to us if anything looks unclear
Address data isn't always perfectly up to date, especially in areas with recent fibre upgrades. If your result looks wrong, or you're planning a move, our team can double-check it against the latest network data before you commit to a plan.