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Retail and hospitality

Keep the tills, tables and phones running

Shops, restaurants, venues, accommodation and service counters — connectivity that keeps card payments, bookings and calls flowing.

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A business owner taking a card payment

When the connection drops, so do sales

Card terminals, point-of-sale systems, online orders and booking platforms all run over your internet. A slow or dropped connection at the wrong moment means a queue at the counter and customers walking out.

Business Priority nbn™ adds an enhanced SLA for faster fault fixes, a 4G Backup Service can keep you trading while your fixed connection is down, and managed access points give you dependable Wi-Fi across the floor, the kitchen and the back office. Hosted Voice makes sure booking calls reach whoever's free, and a 1300 number gives multiple locations one number.

Good for venues that need

  • Card payments and POS that stay online
  • Dependable Wi-Fi across the whole venue
  • A phone line that never misses a booking
  • One number for multiple locations

Recommended services

Recommended for retail and hospitality

Team using internet in an office meeting

Business Internet

Business Priority nbn™ with an enhanced SLA and unlimited data, for businesses that rely on the internet.

Learn more
Barista taking an order on a tablet point of sale

Backup and failover

Keep trading on the Optus network while your fixed connection is down.

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Office team using managed business networking

Business Networking

Managed switches, access points and security appliances, configured for your venue.

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Business owner on the phone at the point of sale

Hosted Voice

A cloud phone system that rings on desk phones, laptops and mobiles, so every call gets answered.

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Why lightning IP

Because reliable connectivity matters more when you live and work regionally

Built for regional Australia

Our network isn't designed as an afterthought to metro infrastructure. We plan, invest, and optimise specifically for regional towns, business precincts, and essential services accounting for distance, demand, and real-world conditions so your connection performs when it matters most.

4.8 from local customers on Google.

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How to review a business that smashes your expectations and leaves the best the competition can do in an archaic time? I waited 17 days for Telstra to deliver me a modem for my business and every time I called they had no progress. I decided I had enough, I call Lightning IP and within 30 minutes I had internet setup at my premises. Seriously ridiculous customer service. It's customer service you can get from small, privately owned business. If I could give them 50/5 I would.

Lachlan EsplinBusiness Owner - Albury, NSW

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Let's find the right fit for you

Tell us how you work and what you need, and our local team will recommend the right mix of internet, phone and mobile — not just the most expensive option.

Talk to our teamCall 1300 994 884