Category: Technologies · Last updated 28 Sept 2026
Can I upgrade my nbn connection to a faster technology type?
When and how you can move from FTTN or FTTC to full fibre.
If you're on FTTN or FTTC, you may be able to upgrade to FTTP (Fibre to the Premises), which gives you faster, more consistent speeds and access to our full range of plans, including Hyper Fast.
How upgrades work
- FTTC - since 1 July 2026, FTTC customers at eligible addresses can request an upgrade to FTTP without needing to order a high-speed plan.
- FTTN - eligible addresses can usually be upgraded to FTTP at no extra cost by ordering an eligible higher-speed plan, such as Fast Fibre, Super Fast, Ultra Fast or Hyper Fast.
- Area upgrades - nbn Co is also upgrading some areas to fibre as part of its ongoing network upgrades.
- Check eligibility Contact us and we'll check whether an FTTP upgrade is available at your address.
- Choose your plan If you're on FTTN, choose an eligible plan to trigger the upgrade.
- Book the installation We'll arrange the nbn technician visit to run fibre to your home and install a new nbn Connection Box. Someone aged 18 or over needs to be home.
- Enjoy faster speeds Your service keeps working on your existing connection until the fibre is ready and switched over.
Upgrade eligibility is set by nbn Co and depends on the fibre network near your address. We'll confirm whether you're eligible before anything changes.
Related Articles
- TechnologiesWhat is nbn and how does it work?A plain-English explanation of Australia's national broadband network, how it reaches your home, and why your choice of provider still matters.
- TechnologiesFibre to the Premises (FTTP): what it is and what to expectHow FTTP works and why it's the fastest nbn technology type available.
- TechnologiesFibre to the Node (FTTN): what it is and what to expectHow FTTN works, why your copper line and in-home wiring matter, and how to choose a speed tier.
- TechnologiesFibre to the Curb (FTTC): what it is and what to expectHow FTTC differs from FTTN and what the small device outside your home does.
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