Can I get reports emailed to me?

Yes. Reports can be scheduled to arrive by email daily, weekly or monthly.

Can I use Power BI with my phone system?

Yes. The Data Connector sends your call data to a database that Power BI or Grafana can read, and ready-made templates help you get started.

Phone system features

Call reports, call costs and live dashboards, with the option to send your call data into Power BI or Grafana.

Highlights

See call volumes, missed calls and busy times by person, team or number.

Track what your outbound calls cost, by person or department.

A graphical overview of your phone system at a glance.

Send call data to your own database and build the dashboards you want.

Reports

: A full log of every call, searchable by date, number, extension or outcome.
: Choose your own datasets and metrics, and schedule reports to arrive by email.
: Staff can see their own call activity in one view.
: Live charts of call activity and system status.
: Spot call quality issues early, with quality data recorded for each call.

Call costs

: Apply your own rates to outbound calls to see costs by person, team or client.
: Analyse call spending over time and find where costs come from.

Your data, your tools

: Sync call data to PostgreSQL, MySQL or Microsoft SQL Server automatically. *On request on Hosted Voice. Included on Enterprise Voice. Optional add-on on On-Site Voice.*
: Start with ready-made dashboard templates, then customise them for your business.

: Yes. Reports can be scheduled to arrive by email daily, weekly or monthly.
: Yes. The Data Connector sends your call data to a database that Power BI or Grafana can read, and ready-made templates help you get started.

Get started

Every feature runs on the same platform. Choose how you'd like it delivered, or talk to our local team and we'll help you decide.