Phone system features
Everything your phone system can do
Hosted Voice, Enterprise Voice and On-Site Voice all run on the same Yeastar platform, set up and supported by our local team. Explore what it can do for your business.
- One platform, three ways to buy
- Set up by our team
- Local support
Meet your Smart Receptionist
An AI receptionist that answers every call, helps with common questions and puts callers through to the right person, day or night. We set it up with you, connect it to the systems you already use, and keep helping as your business changes.
- Answers in plain language, with no 'press 1' menus
- Setup and ongoing help included
- Connects to your booking system, CRM and more
- Monthly or one-off packs on Hosted and Enterprise Voice
Explore features
What your phone system can do
Call routing
Menus, call flows, business hours, queues and ring groups.
Calling and reception
Transfers, parking, paging and a web operator panel.
Apps and remote working
Your office number on your mobile, laptop and browser.
Voicemail and recording
Voicemail to email, transcription and call recording.
Contact centre
Skill-based queues, callbacks, wallboards and supervisor tools.
Integrations
Microsoft Teams, Outlook, CRMs and helpdesks.
Reporting
Call reports, call costs and Power BI dashboards.
Security and reliability
Toll-fraud protection, encryption and redundancy options.
Comparison guide
Which phone system is right for you?
All three run on the same Yeastar platform and are set up and supported by our local team. The difference is where it runs and how you pay.
Where it runs
- Hosted Voice
- In our cloud
- Enterprise Voice
- Your own dedicated server, managed by us
- On-Site Voice
- A Yeastar appliance at your premises
How you pay
- Hosted Voice
- Monthly, per extension
- Enterprise Voice
- Server and licence, plus SIP trunks
- On-Site Voice
- Hardware upfront, then SIP lines
Pricing
- Hosted Voice
- From $25 per extension bundled with internet, or from $50 a month standalone
- Enterprise Voice
- Contact us
- On-Site Voice
- Contact us
Smart Receptionist
- Hosted Voice
- Monthly or one-off packs, setup included
- Enterprise Voice
- Monthly or one-off packs, setup included
- On-Site Voice
- Not available
Call transcription
- Hosted Voice
- 100 minutes a month on Plus and Bundled
- Enterprise Voice
- Add-on packs
- On-Site Voice
- Not available
Features
- Hosted Voice
- All features, with advanced ones enabled on request
- Enterprise Voice
- Every feature included
- On-Site Voice
- Add the features you need
Redundancy
- Hosted Voice
- Built into our platform
- Enterprise Voice
- Disaster Recovery and Hot Standby add-ons
- On-Site Voice
- Hot Standby add-on
Analogue devices (lift, door and alarm lines)
- Hosted Voice
- Via adapters
- Enterprise Voice
- Via adapters
- On-Site Voice
- Built-in ports
Best for
- Hosted Voice
- Most small and growing businesses
- Enterprise Voice
- Larger or multi-site organisations
- On-Site Voice
- Sites that need on-premises control
Frequently asked questions
Nearly all of them. Hosted Voice includes everything, with advanced features enabled on request at no extra cost. Enterprise Voice includes every feature. On-Site Voice lets you add the features you need. Smart Receptionist and call transcription are available on Hosted Voice and Enterprise Voice only.
Yes. Our local team sets up your phone system with you, from call routing and handsets to integrations and Smart Receptionist, and we're here for changes afterwards.
Yes. Talk to us any time and we'll turn on or add the features your business needs.
Get started
Find the right phone system for your business
Every feature runs on the same platform. Choose how you'd like it delivered, or talk to our local team and we'll help you decide.