Do you set up integrations for me?

Yes. We'll help connect your phone system to Teams, your CRM or helpdesk as part of setup.

My software isn't listed. Can it still be connected?

Often, yes. If your software has an API and documentation, talk to us. We can also connect Smart Receptionist to systems like booking tools and CRMs.

It depends on how you want to use Teams. Talk to us and we'll recommend the simplest setup for your business.

Phone system features

Connect your phone system to Microsoft Teams, Outlook, your CRM and helpdesk, so calls show up where your team already works.

Highlights

Make and take business calls in Teams, using your existing phone numbers.

Click to call your Outlook contacts and see who's calling from your address book.

Call pop-ups, click-to-call and automatic call logging in Salesforce, HubSpot, Zoho and more.

Staff sign in with their Microsoft or Google account, and users sync automatically.

Need Smart Receptionist to work with your booking system or CRM? We'll help connect that too.

Microsoft 365

: Make and receive external calls in Teams through your phone system, with your business numbers.
: Use your phone system's features from inside the Teams desktop app.
: Call contacts from Outlook in one click, and see caller names from your address book.
: Staff sign in with their Microsoft account, and new users get an extension automatically.

CRM and helpdesk

: Click-to-call, call pop-ups showing the customer record, and automatic call logging.
: See who's calling with their HubSpot record, and log calls automatically.
: Call pop-ups, click-to-call and call journals inside Zoho CRM.
: Call contacts from Dynamics 365 and keep a record of every call.
: Click-to-call, pop-ups and call logging for Bitrix24 and Odoo users.
: Pop up the caller's tickets, create new tickets from calls and log call history automatically.

Identity and directories

: Sign in with Google and sync users from Google Workspace, with extensions created automatically.
: Sync users, groups and organisational units from your directory.
: Look up caller names from your own Microsoft SQL database or directory, so the right name shows on every call.

Build your own

: Connect the phone system to your own software and automate tasks like provisioning and reporting.
: Open any web page, such as your own system's customer record, when a call comes in.
: Add business calling to your own web, mobile or desktop apps.
: Connect Windows applications that support TAPI for click-to-call and call control.

: Yes. We'll help connect your phone system to Teams, your CRM or helpdesk as part of setup.
: Often, yes. If your software has an API and documentation, talk to us. We can also connect Smart Receptionist to systems like booking tools and CRMs.
: It depends on how you want to use Teams. Talk to us and we'll recommend the simplest setup for your business.

Get started

Every feature runs on the same platform. Choose how you'd like it delivered, or talk to our local team and we'll help you decide.