Category: Connection Setup · Last updated 28 Sept 2026
Connecting nbn in an apartment or multi-dwelling unit (MDU)
What to know about nbn in apartment buildings and townhouse complexes.
Apartments and other multi-dwelling units (MDUs) sometimes have different infrastructure to standalone houses, and this can affect your connection process.
Common setups
Many newer buildings have fibre run to a communications room, with a existing in-building network distributing the connection to each unit. Older or smaller buildings may be serviced more like a standalone home.
What can affect your order
Building access requirements, body corporate or landlord approval for any cabling work, and shared equipment rooms can all add steps compared to a standalone house.
If you're in a unit, let us know at the time of ordering - we can flag this so nbn Co arranges building access correctly for any appointment.
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